Frequently Asked Questions
- What is the minimum amount of investment?
The initial minimum amount of investment is Rp.1.000.000,- (One Million Rupiahs) applicable to all Danareksa Mutual Fund, with a variable subsequent amounts of investment dependent upon each of the Fund product. Therefore, investors are required to review and refer to the Prospectuses of each of the mutual fund intended.
- How can I make a transaction through the Danareksa Online?
We have guidelines to assist you in making your transactions through the Danareksa Online.
- What are the operating hours for transactions through the Danareksa Online?
Although the Danareksa Online operates 24-hours a day, the transaction processing hours is adjusted to PT Danareksa Investment Management’s operating hours, of Mondays through Fridays, from 08:30AM through 5:30PM.
- When is “cut-off time” of a transaction?
A cut-off time is limited time in a day for DIM to receive subscription and or redemption transactions, which is before 1:00PM of every trading day. Thus, subscriptions and redemptions that are made before the given cut-off time will allow you to receive units and or redemption funds in the amount that are based on the day’s Net Asset Value per unit; whereas, any subscriptions and redemptions made after the given cut-off time of 1:00PM will subject you to receiving units amounts and redemption funds based on the applicable Net Asset Value per unit of the following day.
- Where can I get information on the Net Asset Value of a Fund I wish to subscribe to or redeem?
You may find such information and monitor the Net Asset Value per unit of a mutual fund on a nationwide circulated newspaper, or on the Danareksa Online's main page.
- How long is my redemption waiting period?
You will be receiving funds in your account at least within 7 (seven) trading days after the receipt of an instruction for redemption.
- Will I receive monthly statement reports of my portfolio?
A monthly statement report, including reports on the performances of each of your Mutual Fund investments will be sent on every 12th day of the month, at the latest; or you may view this under the Mutual Fund Transactions facilities on the Danareksa Online which accessible for monitoring from 10:30AM on every trading day.
- Is it possible for me to switch between Mutual Funds?
Currently, the Danareksa Mutual Fund does not offer switching facilities between products. Therefore, you are still required to first redeem your funds of a product before subscribing to another of your preference.
- When redeeming my funds, is there a minimum amount I need to retain and or maintain in the account?
The minimum amount of participating units of a Mutual Fund may vary. For information, please refer to the prospectuses provided for or your related Fund.
If after 3 (three) consecutive months your participating units becomes less than the limited minimum amount as stated in the Prospectus, the Investment Manager will have the right to foreclose and liquidate the remaining participating units and transfer funds to your account based on the applicable Net Asset Value per unit at the end of the trading day when such foreclosure and liquidation are executed.
- Is my Danareksa Online transaction well secured?
Your application for the Danareksa Online is supported by the Verisign system to ensure the security of your online transactions.